+91 7709163333

Customer care

Orangecity Lyseis Pvt. Ltd.

Nagpur-09

Terms and Conditions

Welcome to Orangecity Naturals! These terms and conditions (“Terms”) govern your use of our website, www.orangecitynaturals.com (the “Site”), and the purchase of our 100% chemical-free farming inputs (the “Products”). Please read these Terms carefully before making a purchase or using the Site. By accessing the Site and/or purchasing our Products, you agree to be bound by these Terms.

IIf you do not agree with any part of these Terms, you must discontinue using the Site and refrain from purchasing any Products.

1. General Information

- The Site is owned and operated by Orangecity Lyseis Pvt. Ltd., a company registered in India, having its registered office at 16 New Akash Nagar, Viswaj Co-operative Housing Society, Chikhli Road, Nagpur – 440034 (Maharashtra).

- All communications regarding these Terms should be directed to our support team via email at info@orangecitynaturals.com or through the contact form on the Site.

2. Eligibility

- To purchase Products from the Site, you must be at least 18 years old and have the legal capacity to enter into a binding agreement.

- By using the Site, you represent that you are of legal age and meet all the eligibility requirements.

3. Use of the Site

- You may use the Site only for lawful purposes and in accordance with these Terms.

- You are prohibited from using the Site:

- To violate any applicable local, state, national, or international law.

- To engage in any fraudulent, harmful, or unauthorized activities.

- To interfere with the proper working of the Site, including introducing any viruses, malware, or other harmful material.

4. Product Information

- Orangecity Lyseis Pvt. Ltd. is committed to providing high-quality, 100% chemical-free farming inputs for the health and sustainability of the agricultural industry.

- While we strive to ensure that the information on the Site is accurate, there may be occasional typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors without prior notice.

- The images of the Products on the Site are for illustrative purposes only. The actual Products may vary slightly in appearance.

5. Pricing and Payment

- All prices for Products are listed in Indian Rupees (INR) and are inclusive of all applicable taxes unless otherwise stated.

- We reserve the right to modify the pricing of our Products at any time without prior notice, but such changes will not affect orders that have already been placed and confirmed.

- Payment for Products can be made through the available payment gateways on the Site. By placing an order, you confirm that the payment details provided are valid and accurate.

6. Order Process and Acceptance

- Once you place an order on the Site, you will receive an order confirmation email. This email confirms that we have received your order, but it does not constitute acceptance of your order.

- We reserve the right to accept or decline your order for any reason, including but not limited to Product availability, discrepancies in information, or issues with payment processing.

- If we cancel your order, we will notify you via email and refund any payments made.

7. Shipping and Delivery

- We strive to process and dispatch orders within [Insert Expected Processing Time] business days from the date of order confirmation.

- Delivery times may vary based on your location and shipping method. Estimated delivery times will be provided at the time of checkout.

- We will not be responsible for any delays caused by external factors such as courier delays, strikes, or natural disasters.

- Once the order is dispatched, we will provide you with a tracking number to monitor the status of your delivery.

8. Cancellation and Returns

- You may cancel your order before it is dispatched by contacting our support team at info@orangecitynaturals.com. Once the order has been dispatched, it cannot be canceled.

- In case of defective or damaged Products, you may initiate a return within [Insert Time Frame] days of delivery. The Product must be returned in its original condition with all packaging and accessories.

- To initiate a return, please contact our support team, and we will provide further instructions. We will inspect the returned Product and, if approved, process a refund or exchange.

- Please note that we do not accept returns for Products that have been opened, used, or altered in any way unless they are defective.

9. Warranty Disclaimer

- The Products offered on the Site are provided "as is" and "as available" without any warranties, express or implied.

- Orangecity Lyseis Pvt. Ltd. makes no guarantees regarding the effectiveness, quality, or results of using the Products. We are not responsible for any adverse effects resulting from the misuse of our Products.

10. Limitation of Liability

- To the maximum extent permitted by law, Orangecity Lyseis Pvt. Ltd. shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, arising out of or in connection with the use of our Products or the Site.

- Our total liability to you for any damages shall not exceed the total amount paid by you for the relevant Products.

11. Intellectual Property

- All content on the Site, including text, graphics, logos, and images, is the property of Orangecity Lyseis Pvt. Ltd. or its licensors and is protected by copyright, trademark, and other intellectual property laws.

- You may not reproduce, distribute, modify, or use any content from the Site for commercial purposes without our prior written consent.

12. Governing Law and Jurisdiction

- These Terms shall be governed by and construed in accordance with the laws of India.

- Any disputes arising from or related to these Terms, the Site, or the purchase of our Products shall be subject to the exclusive jurisdiction of the courts located in [Insert Jurisdiction], India.

13. Changes to the Terms

- We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on the Site.

- Your continued use of the Site or purchase of our Products after any changes to these Terms will constitute your acceptance of such changes.

14. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

- Orangecity Lyseis Pvt. Ltd.

- Email: info@orangecitynaturals.com

- Phone: +91 – 9028806161, 9028706363

- Address: Saptshrungi Heights, Third Floor, Apt. # 201, Opp. Nirmal Nagri, Bapu Nagar, Nandanwan, Nagpur – 440009 (Maharashtra)